The Americans with Disabilities Act (ADA): A NARIC Resource Guide August 1993 This document is Copyright (c) 1993 by Macro International. All rights reserved. Permission is hereby granted for noncommercial use by electronic bulletin board/conference systems, individuals, and libraries, provided that this file is distributed intact, including this notice. Permission for commercial use can be obtained by contacting the author: National Rehabilitation Information Center, 8455 Colesville Road, Suite 935, Silver Spring, MD 20910. Voice/TT: 800/227-0216; ABLE INFORM BBS: 301/589-3563 or FTS 301/427-0280 (8-N-1, 1200-v.32); Fax: 301/589-3563. Internet mail: naric@cap.gwu.edu The NARIC and ABLEDATA projects were made possible through funding from the National Institute on Disability and Rehabilitation Research, U.S. Department of Education. ------------------------------------------- The Americans with Disabilities Act (ADA): A NARIC Resource Guide (NOTE: all page numbers refer to the printed version of this guide) Enforcement: Title I., Employment: Equal Employment Opportunities Commission. Title II., Public Services: Department of Justice. Title III., Public Accommodations: Department of Justice. Title IV., Telecommunications: Federal Communications Commission. Contents Introduction General Resources NIDRR-funded projects Title I: Employment Title II: Public Services Title III: Public Accommodations Title IV: Telecommunications Selected Bibliography Introduction The Americans with Disabilities Act (ADA, Public Law 101-336) was signed by President George Bush on July 26, 1990. On that day people with disabilities were guaranteed equal opportunities in the areas of employment, state and local government services, public accommodations, and telecommunications. In the three years since the signing ceremony, many of the regulations of the ADA have been implemented and several others will be enforced in future years. This document, a guide to resources (guides, manuals, publications, training programs, and technical assistance) concerning the ADA, conforms to the Actþs four main titles: employment, public services, public accommodations, and telecommunications. Within each section, references to federal ADA regulatory agencies are listed first, followed by other resource organizations listed alphabetically. The information for this guide was compiled by the media and acquisitions team at the National Rehabilitation Information Center (NARIC). While not exhaustive, suggestions for inclusion in future updates of this guide are welcome. Most listings include a phone number. While some calls will be routed to other numbers or to a voice-response system; patience and persistence will pay off. Phone numbers designated as þTTþ numbers are text telephone numbers, also known as TDD (telecommunications device for the deaf) numbers. As more resources become available, this document will be updated. The following federal agencies are the best starting points for people interested in information about the ADA: General information: Department of Justice (DOJ), 202/514-0301 or 202/514-0381 (TT). Employment: Equal Employment Opportunity Commission (EEOC), 202/663-4900; 800/800-3302 (TT) or 202/663-4494 (TT); for information/publications, 800/669-3362. Transportation: Department of Transportation (DOT), 202/366-9305 or 202/755-7687 (TT). Telecommunications: Federal Communications Commission (FCC), 202/632-7260 or 202/632-6999 (TT). For other general information: National Institute on Disability and Rehabilitation Research (NIDRR), Regional Disability and Business Technical Assistance Centers: 800/949-4232 (Voice/TT). Accessibility: Architectural and Transportation Barriers Compliance Board (also known as the Access Board), 800/872-2253 (Voice/TT) or 202/272-5434 (Voice/TT). The ADA requires that the Access Board issue guidelines to ensure that buildings, facilities, and vehicles covered by the law are accessible to individuals with disabilities, in terms of architecture and design, transportation, and communication. Regulations issued by the Department of Justice and the Department of Transportation must be consistent with the Access Boardþs guidelines, known as the Americans with Disabilities Act Accessibility Guidelines. (ADAAG). General Resources This section gives general information, including where to get copies of the ADA, ADA regulations, and organizations that focus on more than one title of the Act. Since the Department of Justice (DOJ) is the enforcement agency for Titles II and III and the Access Board issues the guidelines for the ADA, information about these agencies are presented in ths section. Information about the Equal Employment Opportunities Commission (EEOC) is presented in the Title I section of this guide. Obtaining Copies of the Act U. S. Department of Justice (DOJ). Office on the Americans with Disabilities Act, Civil Rights Division, Coordination and Review Office, P.O. Box 66118, Washington, DC 20035. 202/514-0301; 202/514-0381 (TT); 202/514-6193 (BBS). Documents can be ordered over the phone 24 hours a day through the DOJþs automated phone system. All documents are available in accessible formats. The documents listed below are free. ADA Fact Sheet. One page. The Americans with Disabilities Act. A seven-page booklet that provides a brief overview of the titles of the ADA. The Americans with Disabilities Act: Questions and Answers. An 18-page booklet developed in consultation with the EEOC. Answers specific questions, such as "Will a clothing store be required to have brailled price tags?" and broader questions, such as "Will the ADA increase litigation burdens on employers?" For Technical Assistance with respect to the Americans with Disabilities Act Accessibility Guidelines (ADAAG) U. S. Architectural and Transportation Barriers Compliance Board (Access Board). 1331 F Street NW, Suite 1000, Washington, DC 20004. 800/872-2253 (Voice/TT); 202/653-7848 (Voice/TT). The Access Board is an independent federal agency, created by Section 502 of the Rehabilitation Ac of 1973 to enforce the Architectural Barriers Act of 1968. Under the ADA, the ATBCB has been given the responsibility for developing the minimum guidelines for accessible design of buildings and facilities and transportation vehicles. Most of the Access Boardþs publications are free. Publications: Americans with Disabilities Act Accessibility Requirements. Americans with Disabilities Act Accessibility Guidelines (ADAAG). The ADA requires that the Access Board issue guidelines to ensure that buildings, facilities, and vehicles covered by the law are accessible to individuals with disabilities, in terms of architecture and design, transportation, and communication. Regulations issued by DOJ and DOT must be consistent with these guidelines. ADAAG was issued for buildings and facilities on July 26, 1991 and amended on September 6, 1991 to include additional requirements for transportation facilities; ADAAG was also issued for transportation vehicles on September 6, 1991. DOJ has adopted ADAAG for buildings and facilities as the accessibility standard for new construction and alterations of places of public accommodation and commercial facilities covered by Title III of the ADA. DOT has adopted ADAAG as the accessibility standard for new construction and alterations of transportation facilities by public entities covered by Title II of the ADA and for transportation vehicles acquired by public and private entities covered by Titles II and III of the ADA. ADAAG is reprinted in the DOJ and DOT regulations, as applicable. Bulletin #5: Using ADAAG. Uses a question-and-answer format that addresses the following questions: "Whatþs the difference between the ADA, ADA regulations, and ADAAG?, What does the ADA cover? How does ADAAG fit into the ADA regulations? What about accessibility in facilities that are not covered by the ADA? Whatþs next for ADAAG?" as well as many other related issues. American Civil Liberties Union (ACLU). ADA Education Project, c/o ACLU AIDS Project, 132 West 43rd Street, New York, NY 10036. 212/944-9800, ext. 545. Contact: Lisa Bordeau. Sponsored by the ACLU AIDS Project, the AIDS Action Council, and the American Foundation for AIDS Research, the project seeks to educate people about the rights and protections afforded persons with HIV disease by the ADA. Publications: The Americans with Disabilities Act: What It Means for People Living with AIDS, nine-page brochure. Cost: free. The ADA Handbook (available September 1993). Association on Higher Education and Disability (AHEAD). P.O. Box 21192, Columbus, OH 43221-0192. 800/247-7752; 614/488-4972 (Voice/TT). AHEAD is funded by the DOJ to provide information and technical assistance for the education-related sections of Title II. Publications: the ADA Response Handbook, a binder that contains publicity resources for awareness activities on campus and the community, including brochures, factsheets, posters, and a bibliography. Cost: $35. Testing Accommodations for Persons with Disabilities Under the Americans with Disabilities Act: The Impact on Licensure, Certification, and Creden-tialing (brochure). Cost: free. Disability Rights Education and Defense Fund, Inc. (DREDF). 2212 Sixth Street, Berkeley, CA 94710. 510/644-2629. ADA Information Lines: 800/466-4232 (Voice/TT); 510/644-2555 (TT). Or: 1616 P Street NW, Washington, DC 20036. 202/986-0375. DREDF is a national law and policy center dedicated to furthering the civil rights of people with disabilities. Services include technical assistance, training, information and referral, and legal representation. All DREDFþs ADA trainers have disabilities, combining personal experience with expertise on the law. Publications: Explanation of the Contents of the Americans with Disabilities Act of 1990 (1992), Golden, M., Kilb, L., & Myerson, A., 214 pages (geared toward business accommodation issues). Cost: $100. ADA Manual (1993). Written in a narrative form for both professionals and lay persons, the manual includes the legislative history of the law, the statute, the regulations and analysis, and Section 504 cases; guide to legal documents; frequently asked questions and answers; Uniform Federal Accessibility Standards (UFAS) and ADAAG regulations; and a resource guide. The manual is available in braille, tape, and large print. Cost: $265. (Plus $18 shipping and handling.) Eastern Paralyzed Veterans Association (EPVA). 75-20 Astoria Boulevard, Jackson Heights, NY 11370-1177. 800/444-0120. An automated phone system allows callers to order publications 24 hours a day. Single copies of the publications listed below are free. Publications: Understanding the Americans with Disabilities Act. A 20-page booklet that provides an overview of the major provisions of the ADA. Includes examples of reasonable accommodations and statistics on the costs of providing accommodations. Also summarizes Sections 44 and 190 of the IRS Code, which provide tax incentives to businesses for removing architectural barriers. The ADA: Removing Barriers in Places of Public Accommodation. A 26-page booklet in magazine format that explains the ADA regulations requiring all businesses to install ramps, widen doorways, and provide other accessible features if such accommodations are inexpensive and readily achievable. The ADA: Access to State and Local Government. A 14-page booklet in magazine format that summarizes the rights of people with disabilities and a state or local governmentþs responsibilities under the ADA. Includes compliance checklist. Help Wanted: Equal Job Opportunities: Your Rights and Responsibilities Under Title I of the Americans with Disabilities Act. A 20-page document that summarizes the provisions of Title I, which sets out requirements and gives guidance to emloyers to ensure people with disabilities do not incur discrimination in the workplace. Accessibility. A 30-minute videotape that takes the viewer through a building tour from the perspective of a wheelchair user. Discusses design information; has general information on the ADA. VHS format. Cost: $19.95. National Catholic Office for People with Disabilities (NCPD). P. O. Box 2911, Washington, DC 20017. 202/529-2933 (Voice/TT). The purpose and goals of the NCPD is to assist persons with disabilities in achieving full participation in the life of the Catholic Church, to help persons within the Church recognize and utilize the gifts and potential of persons with disabilities, to encourage the appointment of diocesan coordinators and the formation of diocesan offices of ministry with persons with disabilities, to assist pastoral workers in their ministry, to work in cooperation with other national organizations involved in this ministry, and to encourage seminaries and religious communities to be open to persons with disabilities called to religious life. Publications: ADA Awareness Packet. The packet includes highlights of the law, ADA and religion, ADA history, employment issues, federal regulations, articles, and resources. Cost: $12, prepaid. National Center for Law and Deafness (NCLD). 800 Florida Avenue NE, Washington, DC 20002. 202/651-5343 (Voice/TT). NCLD was established to develop and provide a variety of legal services to the deaf community, including representation, counseling, information, and education. NCLD works to end injustices and discrimination against deaf people nationwide and establishes and enforces the legal rights. On request, this advocacy organization will assist groups who are concerned with national and local legislation. NCLD also works with administrative agencies. In cooperation with the American Foundation for the Blind (AFB), NCLD received funding from DOJ to run the Americans with Disabilities ActþCommunication Accommodations Project (ADA-CAP). This project is no longer operational; however, as a result, the following resources are available: ADACAP ProjectþHealth Care ProvidersþQ and A. Covers health care regulations under the ADA in a question-and-answer format. Another booklet, also written in a question-and-answer format, addresses Titles II and III of the ADA: ADA Obligations: State and Local Governments; Places of Public Accommodation. Some of the questions answered are: "What kinds of þauxiliary aids and servicesþ must be provided to people with hearing loss?, When is a deaf person entitled to an interpreter?, Who pays for the interpreter or other auxiliary aid? Are governmental activities carried out by private contractors covered by the ADA?" National Council on Disability (NCD). 800 Independence Avenue SW, Suite 814, Washington, DC 20591. 202/267-3846 (Voice); 202/267-3232 (TT). NCD, an independent federal agency comprised of 15 members appointed by the President and confirmed by the U. S. Senate, is the only federal agency charged with addressing, analyzing, and making recommendations to the President and Congress on issues of public policy that affect people with disabilities. NCD originated and developed the first draft of the ADA. Publications: On the Threshold of Independence, 1988. Outlined the specifics of the ADA. Wilderness Accessibility for People with Disabilities: A Report to the President and the Congress of the United States on Section 507(a) of the Americans with Disabilities Act. Researchers reviewed and summarized existing related federal policies and regulations; surveyed federal unit managers of the National Wilderness Preservation System (NWPS) to determine use levels by persons with disabilities and identify important issues; surveyed programs and outfitters that have provided services to persons with disabilities in units of the NWPS to obtain recommendations for improved access; and identified and surveyed users of NWPS with disabilities to document use, obtain measures of enjoyment of NWPS, and solicit suggestions for improvement. This report includes four appendices: (1) surveys, cover letters, and attachments distributed to outfitters and organizations, persons with disabilities, and NWPS managers; (2) tabulations of the responses from surveys distributed to outfitters and organizations, persons with disabilities, and NWPS managers; (3) outfitters, organizations, and wilderness advocates contacted for participation in the study; and (4) National Council member and staff biographies. ADA Watch. Officially initiated on October 1, 1991, this publication is modeled after human rights watches in place all over the world. The ADA Watch gathers information related to the implementation and impact of the ADA and disseminates the report broadly. The document considers the entire spectrum of implementationþfrom model programs and initiatives to entities which are blatantly disregarding ADA requirements. ADA Watch is a forum for people with disabilities to tell their stories of how the law is affecting their lives, as well as an opportunity for covered entities to showcase their efforts to implement the law. For more information and also to share experiences, contact ADA Watch, c/o Billie Jean Hill at NCD. National Easter Seal Society (NESS). 70 East Lake Street, Chicago, IL 60601. 800/221-6827; 312/726-6200; 312/726-4258 (TT). The NESS is a nonprofit, community-based health agency dedicated to incresing the independence of persons with disabilities. Publications: The Americans with Disabilities Act: An Easy Checklist for Business, a 14-page booklet designed to help business owners evaluate their current policies and procedures for meeting the requirements of the ADA ($.75). Many other resources are available through their Americans with Disabilities Act Resource Catalog (free), which contains audio and video cassettes, posters and post cards, and books. National Mental Health Association (NMHA). 1021 Prince Street, Alexandria, VA 22314. 800/969-NMHA; 703/684-7722. NMHA is a citizenþs voluntary advocacy organization concerned with all aspects of mental health and mental illness. Their Information Center provides written materials on a variety of mental health and mental illness subjects, referrals of mental health service organizations, and of support groups in communities across the country. Publication: The Americans with Disabilities Act: A Summary of the Law and Its Impact on People with Mental Disabilities (1991), 44 pages. Cost: $5. This document cites portions of the ADA, provides analysis, and gives implications of all the titles of the ADA for people with mental disabilities. Includes two appendices of resources. NMHA also has ADA-related article reprints. National Rehabilitation Hospital (NRH). ADA Compliance Program, 102 Irving Street NW, Washington, DC 20010. 202/877-1932 (Voice); 202/726-3996 (TT). NRH is a private, nonprofit rehabilitation hospital focusing on persons with spinal cord injuries, head injuries, stroke, and other traumatic injuries. NRHþs ADA Compliance Program combines expertise from the Rehabilitation Engineering and Vocational Rehabilitation Services departments. The ADA Compliance Program was awarded two federal grants, one from EEOC and the other from DOJ to help implement the ADA. Both grants involve the development of technical and educational materials for training employers, facility personnel, and consumers about their rights and obligations under the ADA. The ADA Compliance Program combines engineering skills with the expertise of vocational and occupational specialists to provide state-of-the-art technical assistance including, but not limited to: accessibility surveys and assessments; accessible interior design and layout; general ADA consultation and compliance training; program accessibility evaluation; attitudinal and sensitivity awareness training; and vocational and employment services including worksite evaluations, job analysis and restructuring, vocational training, and assistance in determining appropriate reasonable accommodations. Publications: The Americans with Disability Act (ADA)þA Technical Assistance Manual. A comprehensive step-by-step guide to voluntary compliance. The manual was reviewed and approved by DOJ and EEOC and will assist in understanding and complying with Titles I, II, and III of the law. The manual contains the following chapters: glossary of terms, legislation and tax incentives, Title I overview, principles of reasonable accommodations, essential functions and job analysis formats, adaptations to the workplace, selecting assistive technology, simple strategies and common products, Title IIþpublic services, Title IIIþpublic accommodations, Rehabilitation ActþSection 504, accessibility guidelines, accessibility checklists, case studies and cost estimates, questions and answers, and resources. Over 700 pages. Cost: $100. Paralyzed Veterans of America (PVA). 801 18th Street NW, Washington, DC 20006. 800/424-8200 (Voice); 800/795-4327 (TT); 202/872-1300. PVA serves paralyzed veterans, families, health care professionals, and all others with disabilities. This national information and advocacy agency, supports and funds research related to spinal cord treatment, rehabilitation, and regeneration. As a national advocacy program, PVA focuses on transportation, architectural barriers, wheelchair design, and educational opportunities. PVA also publishes brochures and other materials on architectural barriers, research related to spinal cord injury, veterans benefits, disability-related legislation, and sports, as well as statistical data and technical assistance materials on architectural barrier removal and adaptive devices. Publications: Paraplegia News and Sports and Spokes (journals). PVA also publishes the following free brochures: The Americans with Disabilities Act (ADA) of 1990þAn Overview of the Law and inal Regulations. The Americans with Disabilities Act (ADA) of 1990þThe Employment Regulations: Opening Doors. The Americans with Disabilities Act (ADA) of 1990þThe Transportation Regulations: A New Accessibility. The Americans with Disabilities Act (ADA) of 1990þState and Local Governments: The Law and Regulations. The Americans with Disabilities Act (ADA) of 1990þPublic Accommodations: Breaking Down Barriers. Tax Incentives: Assisting Accessibility. Additional Documents The Americans with Disabilities Act: A Compliance Workbook for Small Communities (1992), National Center for Small Communities, National Association of Towns and Townships, & W. K. Kellogg Foundation of Battle Creek, MI, 69 pages. Available from National Association of Towns and Townships, 1522 K Street NW, Washington, DC 20005, 202/737-5200. Cost: $14.95. Guidebook for small communities that explains what ADA requires. The book offers low-cost compliance strategies, encourages creative solutions, how to resolve disputes, and how to develop a self-evaluation process. Appendices list federal ADA agencies, federal ADA technical assistance agencies, nongovernmental technical assistance resources, and EEOC district offices. Americans with Disabilities Act Handbook (1991), U. S. Equal Employment Opportunity Commission and U. S. Department of Justice. Washington, DC: GPO, 600 pages. ISBN: 0-16-035847-7. Available from U. S. Government Printing Office, Order Department, Washington, DC 20402-9325, 202/783-3238. Ask for Publication Number 052-015-00072-3. Cost: $30. (No longer available from EEOC.) A resource document on the first three titles of the ADA. It contains annotated regulations for titles I, II, and III, resources for obtaining additional assistance, and an appendix with supplementary information related to the implementation of the ADA. Each section also offers a summary, background, rulemaking history, overview of the rule and the regulatory process, and an outline of the rule. The Americans with Disabilities Act: From Policy to Practice (1991), West, J., (Ed.). New York: Milbank Memorial Fund, 360 pages. ISBN: 0-9629870-0-X. Available from Milbank Memorial Fund, 1 E. 75th Street, New York, NY 10021, 212/570-4800. Cost: $8.95 (UPS shipping cost included in price). Presents collection of papers that can help people in private and public sectors implement the ADA. After the introduction, "Implementing the Act: Where We Begin," there are four sections: getting oriented, employment, infrastructure, and reinforcements for the mandate. Appendices offer ADA implementation dates and resource organizations. The Americans with Disabilities Manual: State and Local Government Services, Employment, and Public Accommodations (1992), American Bar Association Commission on Mental and Physical Disability Law. Washington, DC: Author. Available from ABA, 1800 M Street NW, Washington, DC 20036, 202/331-2240. Cost: $20. Summarizes the ADA and provides practical examples of compliance, explains the effective dates and enforcement mechanisms in each title, and offers advice on researching key provisions; special attention is given to the specific problems courts are likely to encounter, including both employment and access issues. Also summarizes preexisting case law and federal statutes that will be used to interpret various ADA provisions. Complying with the Americans with Disabilities Act: A Guidebook for Management and People with Disabilities (1993), Fersh, D., & Thomas, P., Quorum Books, Westport, CT, 280 pages. ISBN: 0-89930-714-0. Available from Greenwood Publishing Group, Inc., 88 Post Road West, Westport, CT 06881, 203/226-3571. Cost: $49.95. Provides detailed information on how managers and employers can implement the new law, how to interview and work with employees with disabilities, and an explanation of the implications of the final federal regulations. Extensive information on the legislative, economic, and social history that led to the lawþs enactment and medical information on specific disabilities is included. Contains appendix on federal and national association resources and a select bibliography. A Guide to the Legal Rights and Options of People with Disabilities (1993), Stolman, M., Esq., Demos, New York, NY, 150 pages, ISBN: 0-939957-59-0. Available from Demos Publications, 386 Park Avenue South, Suite 201, New York, NY, 800/532-8663. Cost: $19.95 (softcover); $34.95 (hardcover). A guide for persons with disabilities and their attorneys. The book provides detailed coverage of the law as it applies to insurance, government benefits, wills, trusts, durable powers of attorney, bankruptcy, debt collection, credit reports, and enforcing rights. A Primer for Corporate America on Civil Rights for the Disabled (1991), Morrissey, P. Horsham, PA: LRP Publications, 140 pages. Available from LRP Publications, P.O. Box 980, Harsham, PA 19044-0980. 800/341-7874, ext. 347; 215/784-0860. Cost: $12.95, plus $3.50 shipping and handling. The purpose of this document is to "explain the ADA in user friendly language while respecting the meaning of key legal concepts," according to the preface. The author was involved in drafting amendments to the ADA as an Education and Labor Committee (U.S. House of Representatives) staff member. This work has been subsumed by a 1992 publication by LRP. Also available is the 1992 Catalog for Publications on the Americans with Disabilities Act (free). Tax Options and Strategies for People with Disabilities (1993), Mendelsohn, S., Esq. (1993), Demos, New York, NY, 288 pages. ISBN: 0-939957-36-1. Available from Demos Publications, 386 Park Avenue South, Suite 201, New York, NY 10016, 800/532-8663. Cost: $19.95 (softcover), $34.95 (hardcover). Written for persons with disabilities and their families, this book addresses several topics, including the extent of deductions possible for specialized technology needed for education, work, recreation, and personal independence; business and employment; explains the cost that must be borne by employers for specialized training, technological modifications and other factors integral to the person with a disabilityþs ability to work; and educationþits importance and how deductions can be handled. What You Absolutely Must Know about the ADA (1992), Gray, C. D., & Morris, Jr., F. C., Epstein Becker & Green, P. C., Washington, DC, 139 pages. Available from the National Organization on Disability (NOD), 910 - 16th Street NW, Suite 600, Washington, DC, 20006, 800/248-ABLE, 202/293-5960; 202/293-5968 (TT). Cost: $38.50 (15% discount on orders of six or more). Includes disability definitionsþwho is and who is not protected, explanations of "reasonable accommodations" and "undue hardship," duties to accommodate the public, "readily achievable" barrier removal, pre-employment inquiries, drug policies and testing, and healh insurance. Special sections contain a self-audit checklist, glossary of most-used terms, complete ADA text, resource list of organizations and programs. ADA Periodicals Publications that carry extensive ADA information: ADA Compliance Guide. Thompson Publishing Group, 1725 North Salisbury Boulevard, Salisbury, MD 21801. 800/677-3789. Yearly cost: $259, 2-volume set, monthly updates. Current information and developments pertaining to ADA compliance. Thompson also publishes the twice-monthly publication ADA Update ($299). ADApt Newsletter. National Center for Disability Services, Research and Training Institute and the Industry-Labor Council, 201 I.U. Willets Road, Albertson, NY 11507. 516/747-5400. Quarterly publication. Cost: Free. Focuses on Titles I and III for businesses. Americans with Disabilities Act Manual and Newsletter. Bureau of National Affairs, Inc. (BNA), 1231 25th Street NW, Washington, DC 20037. 800/372-1033; 202/452-4200. Yearly cost: $375 for both the manual and newsletter, $101 for newsletter only; $670 for full serviceþincludes the manual, newsletter, and cases (documents court cases that have been won through ADA). The manual includes the following sections: overview, employment, state and local governments and transportation, public accommodations, telecommunications, definitions and terms, policy and practice, legal developments, statutes and regulations, and state disability laws. The manual offers ease of research using CFR, statute, and other full-text references in the margins; case summaries, analyses, and sample policies organized by disability; lists resources; advocacy, disability, and business groups; training seminar materials; and fact sheets. The manual is updated every 16 weeks with a quick reference tool, organized by subject and with cross-references to other subject areas of the manual. The BNA Newsletter provides recent court decisions; policy guidance from the EEOC, DOJ, DOT, and FCC; and perspectives on ADA issues. Disability Compliance Bulletin. LRP, 747 Dresher Road, P.O. Box 980, Horsham, PA 19044-0980. 215/784-0860. Yearly cost: $125 for 24 issues. Current information and developments pertaining to ADA compliance. Disability Rights Review. Demos Publications, 386 Park Avenue South, Suite 201, New York, NY 10016, 212/683-0072. Cost: $19.95 (one year), $29.95 (two years). Deals with the many nonmedical issues of importance to those with chronic medical conditions and disabilities such as spinal cord injury, including tax planning, insurance issues, and new legislation. Topics include: a guide to legal organizations that assist individuals with disabilities, how to fill out employment applications, recent developments in state laws, how to apply for social security disability insurance, and long-term care and insurance issues. Handicapped Requirements Handbook. Federal Programs Advisory Service, Thompson Publishing Group, 1725 North Salisbury Boulevard, Salisbury, MD 21801. 800/677-3789. Yearly cost: $218 for two-volume set with monthly updates. Legal and legislative guide to new developments in disability law. In the Mainstream. Mainstream, Inc., 3 Bethesda Metro Center, Suite 830, Bethesda, MD 20814. 301/654-2400 (Voice/TT). Yearly cost: $60 for 6 issues Provides advice on hiring and accommodating workers with disabilities. Mental and Physical Disability Law Reporter. American Bar Association (ABA), 1800 M Street NW, Washington, DC 20036-5886. 202/331-2240. Yearly cost: $183 (Individual); $53 (Student/Consumers/People with disabilities); $238 (Institutions), for 6 issues. Covers case law and legislative and regulatory developments that affect people with mental or physical disabilities, focusing on ADA. Universal Design Newsletter. Universal Designers and Consultants, Inc., 1700 Rockville, Pike, Suite 110, Rockville, MD 20852. 301/770-7890 (Voice/TT). Yearly Cost: $75, 4 issues. Focuses on barrier-free (or universal) design and products for public services, public accommodations, and telecommunications, as well as federal regulations and final rulemaking concerning the ADA. ADA on Diskette Please note: The ADA regulations and federal technical manuals, such as that published by the EEOC, are available on diskette from the appropriate federal agency (see p. 1). autoBOOK: ADA. Intermedia Design Systems, Inc., 950 New Loudon Road, Latham, NY 12110-2111. 518/783-1661. A DOS-compatible program containing the entire text of the ADA, the accompanying regulations to implement ADA, and supplemental information, including information from DOJ and other organizations. Cost: $149.95 plus shipping and handling. AutoBOOK: ADA Disability Law . Available from Intermedia Design Systems, Inc., above, or American Bar Association, Commission on Mental and Physical Disability Law, 1800 M Street NW, Washington, DC 20036. 202/331-2240; 202/331-3884 (TT). A DOS-compatible hypertext program that is the follow-up to the above diskette; it contains everything listed above, plus the Technical Assistance Manual, another reference work from the EEOC, and articles printed in the ABAþs Mental and Physical Disability Law Reporter. Computer users can easily move from one section to another or select any topic using search words. Cost: $170 plus shipping and handling from Intermedia Design Systems, $179 plus shipping from ABA. ADASoftware. DMSA Corporation, 1000 Shelard Parkway, Room 200, Minneapolis, MN 44526. 612/595-0244. Provides the entire text of ADA Titles I, II, and III Technical Assistance Manuals, and the Resource Directory on a PC for quick screen display, printing, or saving as text file. Cost: $98. (special offer for agencies and organizations providing ADA assistance); $267 (regular price). Electronic Bulletin Board Systems The following BBSes can be accessed via computer and modem. Each has general and specific information about the ADA available free. The communications parameters accepted are N-8-1. ABLE INFORM (The NARIC/ABLEDATA BBS) 301/589-3563; 301/427-0280 (FTS) ADANet One (the Association of Disabled Americans Network) 205/854-9074 Department of Justice (DOJ) 202/514-6193 Handicap News 203/926-6168 Job Accommodation Network (JAN) 800/342-5526 (800/DIALJAN) National Federation of the Blind (NFB) 410/752-5011 Project Enable 304/766-7842 The following electronic addresses may be useful to readers with Internet connections: NARIC mail address: Our Internet mail address is naric@cap.gwu.edu. BITNET List: ADA-LAW is available through the listserv NDSUVM (BITNET) or from vm1.nodak.edu (Internet). File archive: The anonymous FTP site handicap.afd.olivetti.com duplicates the holdings of Handicap News BBS. Gopher Information Servers: Point your Gopher client to: val-dor.cc.buffalo.edu 70 (the Cornucopia of Disability Information) sjuvm.stjohns.edu (the Electronic Rehabilitation Resource Center) Projects Funded by the National Institute on Disability and Rehabilitation Research (NIDRR) NIDRR provides leadership and support for a national and international program of comprehensive and coordinated research regarding the rehabilitation of persons with disabilities. The Instituteþs mission also encompasses the dissemination of information concerning developments in rehabilitation procedures and methods and devices that can improve the lives of people of all ages with physical and mental disabilities. Regional Disability and Business Technical Assistance Centers. 800/949-4232; 800/949-4ADA (Voice/TT) Ten regional projects, which include all the states, territories, and possessions, were designed to help people understand and comply with the ADA. Each of these technical assistance centers provides information and resource referral, publications, training, and consultations. The centersprovide assistance on all areas of the ADA. NIDRRþs toll-free telephone service routes callers to the center in the appropriate geographic area. Region 1 (CT, ME, MA, NH, RI, VT): New England DBTAC. 207/874-6535 (Voice/TT) Region 2 (NJ, NY, PR, VI): Northeast DBTAC. 609/392-4004; 609/392-7044 (TT) Region 3 (DE, DC, MD, PA, VA, WV): Mid-Atlantic DBTAC. 703/525-3268 (Voice/TT) Region 4 (AL, FL, GA, KY, MS, NC, SC, TN): Southeast DBTAC. 404/888-0022 (Voice/TT) Region 5 (IL, IN, MI, MN, OH, WI): Great Lakes DBTAC. 312/413-1407 (Voice/TT) Region 6 (AR, LA, NM, OK, TX): Southwest DBTAC. 713/520-0232; 713/520-5136 (TT) Region 7 (IA, KS, NB, MO): Great Plains DBTAC. 314/882-3600 (Voice/TT) Region 8 (CO, MT, ND, SD, UT, WY): Rocky Mountain DBTAC. 719/444-0252 (Voice/TT) Region 9 (AZ, CA, HI, NV, Pacific Basin): Pacific DBTAC. 510/465-7884; 510/465-3172 (TT) Region 10 (AK, ID, OR, WA): Northwest DBTAC. 206/438-4116 (Voice/TT) National ADA Technical Assistance Grants Coordinator. Abt Associates Inc. 55 Wheeler Street, Cambridge, MA 02138, 617/492-7100; 617/354-6618 (TT). Contact: Raymond Glazier. This organizationþs objectives are to coordinate the activities of NIDRR grantees providing technical assistance on the ADA. Abt Associates Inc. provides information and referral, performs needs assessment, develops curricula and training materials, conducts conferences, and provides technical assistance. This project involves facilitating, coordinating, monitoring, and evaluating the technical assistance activities for the ten DBTACs, the three Materials Development Projects, and the two National Training Projects over a three-year period, which started in September 1991. The project will obtain and distribute ADA technical assistance materials to the projects, insure the quality and consistency of the activities and materials of the projects, consult with the grantees, evaluate the grantees, and conduct training and information sharing meetings for the project directors. Publications: A Selected Topical Bibliography on the Americans with Disabilities Act of 1990 (1993), 58 pages. This bibliography provides information related to ADA on: (1) business issues; (2) communications; (3) disability perspectives; (4) education; (5) employment; (6) general overview; (7) history of the ADA; (8) insurance and benefits; (9) health; (10) medicine, rehabilitation, and public health; (11) public accommodation; (12) public services; (13) transportation; and (14) video materials. Training materials are highlighted. Materials Development Projects (MDPs). These three projects, two on employment and one on public accommodation and accessibility, are funded only to develop, test, and design materials, not to provide training or technical assistance. The materials generated by these projects will be produced and distributed through the other NIDRR grantees, especially the DBTACþs, any of which can provide information as to what is available and what is forthcoming. Employment. Cornell University. School of ndustrial and Labor Relations, 106 Extension, Ithaca, NY 14853. 607/255-7727 (Voice/TT). Contact: Susanne Bruyere. International Association of Machinists Center for Administration, Rehabilitation, and Employment Services (IAMCARES). Contact: Regional DBTAC. The objectives of these two projects are to develop technical assistance materials that assist covered entities in complying with the employment provisions of the ADA. Materials that will be developed include those that address job structuring, advertising, job recruitment, interviewing, testing, drug testing, medical examinations, assessing job qualifications and hiring in order to attract and retain qualified persons with disabilities, model interview guides and job descriptions, work schedules, job analysis, job restructuring, job reassignment, retooling, specialized equipment, auxiliary aids, assistive devices and services, workersþ compensation, tax incentives, liability insurance, health insurance, medication at the workplace, employee benefits, and labor relations as they relate to employees with disabilities. Publications: IAMCARES has developed five guides: A Guide for Interviewing; A Guide for Approaching Job Descriptions and Determining Qualifications; A Guide to Selected Forms of Accommodation--Rescheduling Work Hours, Restructuring a Job, or Reassigning Employees; A Guide to Selected Forms of AccommodationþModified and Specialized Equipment; A Guide for Union Representatives. Public Accommodation and Accessibility. Barrier Free Environments, Inc. Water Garden, Highway 70 West, P. O. Box 30634, Raleigh, NC 27622. 919/782-7823 (Voice/TT). Contact: Ron L. Mace. For this project, this grantee works in conjunction with Adaptive Environments, 374 Congress Street, Suite 301, Boston, MA 02110, 617/695-1225 (Voice/TT). This project develops technical assistance materials to assist entities in complying with the accessibility and public accommodation requirements of the ADA. Materials include self- administered survey guides, checklists, and other instruments that can be used by the target audiences to evaluate the accessibility of a facility; training materials and resources that will enhance the ability of trainees to make an environment, function, or service accessible to persons with disabilities; and information on design alternatives for renovations, refurbishing, refurnishing, or construction, including low-cost options. Publications: Checklist for Existing Facilities: The Americans with Disabilities Checklist for Readily Achievable Barrier Removal (1992), 12 pages. Available from a Regional Disability and Business Technical Assistance Center, 800/949-4ADA or Abt Associates Inc., 617/349-2481; 617/349-2618 (TT). A brief survey tool primarily for small businesses and other small public accommodations covered under Title III of the ADA. The checklist details some of the requirements of the Americans with Disabilities Act Accessibility Guidelines (ADAAG) and the four priorities recommended by the DOJ. Includes low-cost suggestions. Cost: Free. Title II Action Guide. A workbook and manual designed to guide state and local governments through the self-evaluation and transition plan processes required by this title. Positive examples of Title II compliance are drawn from state and local governments. This guide was developed in close cooperation with a number of state and local officials who were involved in the early stages of Title II compliance. Cost: $10.50 (plus $3.50 shipping; reduced prices for bulk orders). ADA Fact Sheets: Who Has Obligations under Title III?; Providing Effective Communication; Communicating with People with Disabilities; Tax Incentives for Improving Accessibility; Alternatives to Barrier Removal; and Resources for More Information. Cost: Free. National Training Projects (NTPs) Aimed at enhancing the capacity of organizations of persons with disabilities to facilitate ADA implementation. Both of these projects are required to develop training materials which are cross-disability in nature. Peer and Family Training Network Project on ADA: Parent Information Center. P.O. Box 1422, Concord, NH 03302-1422. 603/224-7005 (V/TT). Contact: Judith Raskin. This project trains individuals with disabilities and family members to become trainers of others in their communities, including employers, public and private service providers, and administrators. The center helps organizations develop the capacity to provide information, training, technical assistance, and education about the ADA; coordinates and cooperates with other NIDRR-funded projects on ADA issues; and coordinates technical assistance and training activities with other agencies that provide such assistance. Publication: The Americans with Disabilities Act: A Guide for People with Disabilities, Their Families, and Advocates (1993). Produced in conjunction with the PACER Center, Minneapolis, MN, this book contains all the titles of the ADA, plus appendices of federal resources and a list of the Parent Training Information Centers throughout the United States. Peer Training ProjectþLocal Capacity Building in Independent Living Centers: National Council on Independent Living (NCIL). 2111 Wilson Boulevard, Suite 405; Arlington, VA 22201. 703/525-3406; 703/525-3407 (TT). Contact: Anne Marie Hughey. This project provides general awareness training on types of accommodations and assists independent living center staff in selecting and maintaining resource files of instructional ADA materials. The training promotes awareness of the ADA and ways to use existing community facilities and resources to promote implementation. NCIL coordinates technical assistance and training activities with other ADA assistance agencies. TITLE I: Employment U. S. Equal Employment Opportunity Commission (EEOC). ADA Services Office, 1801 L Street NW, Washington, DC 20507. ADA complaints/violations and general information: 800/669-4000þconnects the caller to the EEOC office in his area; 800/669-3362 (ADA publications only); 800/800-3302 (TT) (ADA publications and questions) The EEOC is responsible for enforcing Title I. Their free Technical Assistance Manual on Employment Provisions (Title I) of the Americans with Disabilities Act is the official guide to compliance with Title I and should be consulted for matters related to employment. EEOC also answers questions over the phone, operates a speakersþ bureau, and sponsors regional ADA seminars for employers. Single copies of the following publications are free: The ADA: Your Responsibilities as an Employer, 17 pages. The ADA: Your Employment Rights as an Individual with a Disability, 11 pages. The Americans with Disabilities Act: Questions and Answers, 32 pages. Federal Register, 29 CFR Part 1630, July 26, 1991, Final Regulations for Title I. Fact about the Americans with Disabilities Act, 1-page overview. Facts about Disability-Related Tax Provisions, 1-page overview. EEOC also offers a poster, Equal Employment is the Law, designed to be made visible in the workplace. Publications are available in alternate formats, in Spanish, and on computer diskette. ADAData. Vermont Rehabilitation and Engineering Center (REC), 1 South Prospect Street, Burlington, VT 05401. 800/527-7320. This database on ADA relates to low back pain; contains references to sources and actual data relevant to that topic. The database is maintained by the Vermont REC on Low Back Pain. People with questions about low back pain and the ADA (e.g., reasonable workplace accommodation for person with lower back pain) should contact the Vermont REC. The REC will provide a database search. Employment Policy Foundation (EPF). 1015 - 15th Street, 12th floor, Washington, DC 20005. 202/789-8685. EPF, formerly called the National Foundation for the Study of Employment Policy, is a nonprofit educational foundation to assist policy-makers and the public in understanding the practical implications of existing employment policies and those being formulated by the courts, governmental agencies, and legislative bodies. EPF conducts in- depth research, disseminating the findings and conclusions in monographs and policy papers, through public policy forums, and acts as a reliable resource to the media. The foundation also develops training programs on employment issues that would not otherwise be available. Furthermore, EPF also serves as a research and educational resource for the Labor Policy Association (LPA) and the Equal Employment Advisory Council (EEAC). Publications: Legislative History of the Americans with Disabilities Act (1990), 904 pages. ISBN: 0-916559-28-9. ADA "Questions and Answers" Pamphlet (1992). Cost: $5.00. The Americans with Disabilities Act: "Disability" as a Threshold Issue (1990), Reesman, A. E., 22 pages. Cost: $8.00 (Members); $10.00 (Nonmembers). The Americans with Disabilities Act: "Qualified Individual with a Disability" (1990), Reesman, A. E., 31 pages. Cost: $.00 (Members); $10.00 (Nonmembers). The Americans with Disabilities Act: "Medical Examinations and Inquiries" (1990), Reesman, A. E., 18 pages. Cost: $8.00 (Members); $10.00 (Nonmembers). The Americans with Disabilities Act: Testing and Other Employee Selection Procedures (1990), Potter, E. E., & Reesman, A. E., 29 pages. Cost: $8.00 (Members); $10.00 (Nonmembers). Training Manuals: ADA Training Manual (1992). (Trainerþs guide, visual aids). Cost: $950.00. Internal Revenue Service (IRS). Pass-Throughs and Special Industries, Branch 6, 1111 Constitution Avenue NW, Washington, DC 20224. 202/622-3110. Has information on tax incentives for businesses, including the "Disabled Access Tax Credit" that was included in the 1990 Budget Reconciliation Act to help small businesses comply with the ADA. Ask for publication 907 (free). Job Accommodation Network (JAN). 918 Chestnut Ridge Road, Suite 1, Morgantown, WV 26506. 800/ADA-WORK (Voice/TT); 800/526-7234 (Voice/TT); 800/DIAL-JAN (BBS); 304/293-7186. JAN, a service of the Presidentþs Committee of Employment of Persons with Disabilities (PCEPD) (see description below), is an information network and consulting resource to assist qualified workers with disabilities to be hired or retained. JAN brings together information from many sources about practical ways of making accommodations for employees and applicants with disabilities. This organization also maintains a free referral list of ADA consultants. Available from JAN is the catalog Publications, Videos, and Software on the Americans with Disabilities Act. Cost: free. Mainstream, Inc. 3 Bethesda Metro Center, Suite 830, Bethesda, MD 20814. 301/654-2400 (voice/TT). Mainstream provides training sessions and printed materials on integrating people with disabilities into the workplace. Publications: Mainstream Manager, 12 disability reference guides, one 20-minute training video, publications on planning reasonable accommodations in the workplace and making the workplace accessible, one year of the periodical, In the Mainstream, and a compilation of ADA-related articles called the Mainstream Manager Sourcebook. Cost: $149.95. Accessing ADA Resources, seven regional directoris of organizations providing employers with ADA technical assistance. Cost: $39.95 each. Milt Wright and Associates, Inc. 9455 De Soto, Chatsworth, CA 91311. 800/626-3939; 818/349-0858; 818/349-5031 (TT). This private company offers guides, books, videos, and training programs on disability-related topics. Milt Wright and Associates, Inc. also offers "The New WINDMILLS Training of Trainers" workshops, which has been substantially revised to be consistent with the ADA. The first WINDMILLS program was created by the California Governorþs Committee for Employment of Persons with Disabilities to eliminate the fears, biases, and myths which create barriers to hiring and working with persons with disabilities. Milt Wright and Associates, Inc. offers the following additional ADA-related resources: The Americans with Disabilities Act: Making the ADA Work for You (1990), Lotito, M. J., Jones, C., Pimentel, R., & Baker, L. Milt Wright Associates, Inc./Jackson, Lewis, Schnitzler & Krupman, Chatsworth, CA, 142 pages. Cost: $39.50 plus shipping. Analysis of the ADA from a legal perspective. The discussion focuses on Title I Employment, from the employerþs perspective. The book is divided into twelve main sections which includes legal issues regarding the ADA, attitudinal issues as they relate to hiring and working with people with disabilities, recruitment strategies, interviewing for a position, injured worker issues, reasonable accommodation, issues in supervision, integration, and promotion, and ten steps every company should take to implement the ADA. Includes resource listings. The Americans with Disabilities Act: Making the ADA Work for You [Video], Pimentel, R., & Jackson, D. Produced in association with Barr Films. Available in VHS open caption or closed caption. 22.5 minutes. Cost: $595; Preview (14 days): $35. This video utilizes five strong narrators, each with a disability, expressing a positive underlying message about abilities. Presenting six scenarios, this video illustrates simple, inexpensive solutions to issues raised by the ADA, including: interviewing/essential functions, marginal functions, customer and employee reactions, effective supervision, reasonable accommodation, and undue hardship. The Workersþ CompensationþADA Connection (1992), Pimentel, R., Bell, C., Smith, G., & Larson, H. Cost: $33 (includes shipping and handling). A practical field guide for companies to minimize costs by maximizing knowledge of the ways in which Workersþ Compensation and ADA compliance overlap. This guide provides specific, tested answers for the most troublesome problems, including fraud and the mallingerer; red flags; ADA evaluation worksheet; reasonable accommodation, light duty, and workersþ compensation; direct threat to health and safety; and how to communicate with doctors. Taking Control: The Workersþ CompensationþReturn to Work Connection [Video], Pimentel, R. & Jackson, D. Jackson, D. & Polansky, B. (Producers); Milt Wright and Associates (Executive producer. 26.5 minutes. Available in open caption or closed caption. Price: $595. Preview 7 days: $35. Rental (Two days): $140. Includes a leaderþs guide. A training video and program for managers and supervisors, human resource professionals, risk managers, safety professionals, occupational health nurses and physicians, and claims administrators on how to communicate with injured workers to reduce Workersþ Compensation costs and avoid ADA litigation. The video demonstrates practical approaches to: reducing Workersþ Compensation costs, enhancing employer and employee communication, implementing an effective return-to-work program, clarifying the issues concerning Workersþ Compensation and the ADA, and changing the Workersþ Compensation system into a winning process. Attitudes: Working with People with Disabilities Trainerþs Manual, Bissonn-ette, D. & Pimentel, R. Milt Wright and Associates, Inc. Also available: Attitudes: Staff Training and Attitudes: Training of Trainers. Introductory Price: $695 (each), includes trainee handouts and overhead transparencies and the right to duplicate all handout materials. Special discount price for one or more additional manuals: $295. This trainerþs manual contains scripted trainer guidelines with detailed step-by-step instructions for carrying out disability awareness activities, such as learning appropriate language and etiquette, accepting the new paradigm for viewing job accommodations, and developing interview questions which are in compliance with the ADA, among several other activities. National Center for Law and Deafness (NCLD). (See full reference in General section, p. 3.) NCLD offers free legal advice on the ADA as it applies to companies and people with disabilities. National Mental Health Association (NMHA). (See full reference in General section, p. 4.) Publication: The ADA and People with Mental Illness: A Resource Manual for Employers (1993), 85 pages. Cost: $35 (soft cover; pre-publication price). This manual was prepared by the American Bar Associationþs Commission on Mental and Physical Disability Law and the NMHA for employers and employees. In addition, the manual presents summary charts of reasonable accommodation with an expanded explanation which describe specific accommodations for psychiatric disabiliies. Also included is a referenced summary of Title I requirements, resources for information and technical assistanceþgovernment agencies, nonprofit groups, and advocacy organizations. National Rehabilitation Association (NRA). 633 South Washington Street, Alexandria, VA 22314. 703/836-0850; 703/836-0852 (TT). NRA serves people with disabilities and their families, rehabilitation professionals, including rehabilitation educators and researchers. Established in 1925, NRA promotes rehabilitation services to enhance the quality of life for persons with disabilities. Publications: A Primer on the New Workforce Law: The Americans with Disabilities Act. Devience, A., & Convery, J. J. Journal of Rehabilitation Administration, Vol. 16, No. 2, May 1992. DePaul University, IL. NARIC Accession Number: J22470. Explains the ADA on the employment process, the interview, public accommodations requirements under Title III, proposed accommodation as disruptive to business operations, and liability for violation of ADA. Presidentþs Committee on Employment of People with Disabilities (PCEPD). 1331 F Street NW, Suite 300, Washington, DC 20004. 202/376-6200; 202/376-6205 (TT). PCEPD has a free packet of ADA materials, which includes resource sheets, fact sheets, a publications listing for PCEPD, EEOC pamphlets mentioned above, and brochures on each title of the Act. Another PCEDP publication is a brochure entitled, ADA and the Health Care Professional. A service of PCEPD is the Job Accommodation Network (JAN). (See full reference above in this section.) Society for Human Resource Management (SHRM). 606 N. Washington Street, Alexandria, VA 22314. 703/548-3440. SHRM refers members to other members who are experts in ADA human resource management. Publication: ADA Technical Assistance Manual. To order, ask for their Information Center. Cost: $11.50 (Members); $15 (Nonmembers). United States Arbitration and Mediation (USA & M). 4300 Two Union Square, 601 Union Street, Seattle, WA 98101-2327. 800/933-6348 206/467-0794. Section 513 of the ADA pertains to Alternative Means of Dispute Resolution (ADR). USA & M, founded in 1984, is an international dispute resolution network of over 50 independent local offices and six international offices, operated by attorneys experienced in dispute resolution. Panels of neutrals have been established who have experience in employment law and rehabilitation technology. Some of USA & Mþs regional offices offer ADR on ADA- related employment issues. For a listing of these offices, call their headquarters listed above. Vocational Evaluation and Work Adjustment Association (VEWAA). 1910 Association Drive, Reston, VA 22091. 703/705-9090. 202 E. Cheyenne Mountain Boulevard, Colorado Springs, CO 80909. 719/527-1800. VEWAA is the recognized body representing vocational evaluators and work adjustment specialists. This association, a professional division of NRA, exists to improve and advance the field of Vocational Evaluation and to set standards for practice. Publication: VEWAAþs ADA Directory of Rehabilitation Consultants. Lists rehabilitation professionals providing employment-related consultation services for compliance with the ADA. The Directory is a resource for employers and individuals with disabilities on a nationwide basis and includes a state-by-state listing of the name, address, phone number, and a brief summary of types of service offered by the consultant. Registry is free to VEWAA members; $15 registration fee to nonmembers. Additional Documents and Videos on the ADA and Employment The Americans with Disabilities Act: Putting the Employment Provisions to Work: A White Paper of the Annenberg Washington Program (1993). Blank, P. E. Washington, DC: The Annenberg Washington Program. Available from the Annenberg Washington Program, Willard Office Building, 1455 Pennsylvania Avenue NW, Suite 200, Washington, DC 20004, 202/393-7100, or 202/393-4121 (TT). Cost: Single copies are free. Presents information gathered from the first year of two longitudinal studies of employees with disabilities and of their employers in Oklahoma. The first study explores the lives of approximately 1,500 adults with mental retardation, many of whom also have physical disabilities. The second explores the perceptions and practices f approximately 50 of the employers of the participants in the first study. The Americans with Disability Act: Impact on Training (INFO-LINE #9203) (1992). American Society for Training and Development. Available from ASTD, 1640 King Street, Box 1443, Alexandria, VA 22313-2043, 703/683-8129. Contact: Chris. Cost: $10. Bulk discounts available. Describes designing effective disability awareness programs for use in companies. This booklet and the booklet below, are from the ASTDþs INFO-LINE materials collection. The Americans with Disabilities Act: Techniques for Accommodation (INFO-LINE #9204). American Society for Training and Development. Available from ASTD, 1640 King Street, Box 1443, Alexandria, VA 22313-2043, 703/683-8129. Contact: Chris. Cost: $10. Bulk discounts available. Addresses how to make training sessions accessible and how to provide accommodations to trainees with disabilities, including training techniques for trainees with learning disabilities and visual, hearing, mobility, or medical impairments. The Americans with Disabilities Act: Obligations and Rights Under the Employment Provisions of Title I of the ADA, [Video], Featuring David W. OþBrien, Esq. Available from Winterbook Publishing Company, P.O. Box 1106, Covina, CA 91722, 909/585-7101. Cost: $175; $105 for rehabilitation and disability professionals and interested consumers. In this video, retired administrative law judge and workerþs compensation judge David W. OþBrien discusses Title I, reading from and explaining the EEOCþs Technical Assistance Manual. The video includes a general overview of Title I, who is protected, reasonable accommodation obligations, qualification standards and selection criteria, the hiring process, medical examinations and inquiries, other employment practices, drug and alcohol abuse, workersþ compensation and work-related injury, and the enforcement provisions of the Act. The video comes with a resource directory. VHS format, 2.5 hours. Employment Under the ADA: A National Perspective (1991), Parry, J. W. Mental and Physical Disability Law Reporter, Vol. 15, No. 5, Sept-Oct 1991, 525-536. American Bar Association Commission on Mental and Physical Disability Law, American Bar Association, NARIC Accession Number: XJ21500. Examines Title I, the ADAþs employment provisions. The first part of the article compares Title I with other civil rights laws and outlines the interpretive tools that are available to implement this law. The remainder of the article uses these interpretive tools to analyze the provisions, focusing on areas expected to generate the greatest controversy. Identifying Exemplary Corporate ADA Compliance Programs (1992), Vandergoot, D., National Center for Disability Services. NationalInstitute on Disability and Rehabilitation Research (NIDRR) awarded a three- year grant to the Research and Training Institute (RTI) and the Industry-Labor Council (ILC) of the National Center for Disability Services to develop a comprehensive program to address companiesþ needs regarding Title I and Title III of the ADA. The project will work in coordination with the Region II Disability and Business Technical Assistance Center (DBTAC), also part of RTI. An enhanced technical assistance program will be designed to provide companies with the information, resources, and activities that will lead to creative ADA compliance programs. A thorough research effort will accompany project activities to capture those factors which relate to the achievement of successful compliance and integration of people with disabilities in the mainstream of American economic and social life. The project will provide the federal government with empirical evidence of ADAþs impact on people with disabilities and employers. Labor Unions and Disability: Suggestions for Expanding Employment for Persons with Disabilities: Guidelines for Labor Unions and Their Members (1990), Whitehead, Claude W., Dade City, FL: Employment Related Services Associates, Ralard Printers, Inc. 36 pages. Available from Ralard Printers, Inc., 7700 State Road 52, Dade City, FL 33525, 904/588-2800. Cost: $2.75 plus $2.50 shipping and handling. Presents information for labor unions and their members regarding productive capacities of persons with disabilities and suggests strategies which can help persons with disabilities obtain employment under the ADA. Discusses the policy of labor unions in promoting and advocating jobs for persons with disabilities, the impact of the ADA, suggestions for labor/management cooperation, the union commitment through model union programs and practices, funding sources for special projects, employer incentives for hiring persons with disabilities, suggestions for union members in working with people with disabilities, and guidelines for supervisors. Labor Unions and Disability: Suggestions for Expanding Employment for Persons with Disabilities: Guidelines for Employment Specialists, Counselors, Job Coaches, and Advocates (1990), Whitehead, Claude W., Dade City, FL: Employment Related Services Associates, Ralard Printers, Inc., 13 pages. Available from Ralard Printers, Inc., 7700 State Road 52, Dade City, FL 33525, 904/588-2800. Cost: $2 plus $2.50 shipping and handling. This publication provides persons in job development, training, placement, and advocacy information on labor union policy and commitment to employment for individuals with disabilities. Suggestions are made for interacting with unions during the process of initiating job development and placement as well as those actions which should be avoided in dealing with unions and barriers which may be encountered. Also discussed are union membership, apprenticeships and other training, model union programs and practices, union functions, and roles and relationships between unions and management. Professional Liability Insurance, International Risk Management Institute, Inc. (IRMI), Two volumes.Cost: $231, updated quarterly. Available from IRMI, 12222 Merit Drive, Suite 1660, Dallas, TX 75251, 214/960-7693. Volume Two: Specific Coverage Analyses discusses employment practices and liability and reviews ADA as the law applies to Workers Adjustment Retraining Notification (WRAN) compliance costs. Their newsletter, Manufacturing Risk Management and Insurance Newsletter, has an article entitled, "What the Americans with Disabilities Act Means to Manufacturers." Laurie, T., Sep. 1992, 4(3), 1-9. Risk Watch, a newsletter published by the Public Risk Management Association (PRIMI). Available from PRIMI, 1117 N. 19th Street, Suite 900, Arlington, VA 22209, 703/528-7701. ADA regulations are reported on a regular basis. Updates members on recent federal legislation and regulations that may impact risk management policies and procedures. A Special Training Session on The Americans with Disabilities Act: Understanding Employment, Part 1. Featuring David W. OþBrien, Esq. Available from Winterbook Publishing Company, P.O. Box 1106, Covina, CA 91722, 909/585-7101. Cost: $115; $69 for rehabilitation and disability professionals and interested consumers. In this training session package of six audio cassettes Judge OþBrien covers many aspects of Title I of the ADA, including what constitutes discrimination under the Act, illegal drug and alcohol use under the Act, a review of the EEOC regulations, the meaning of "direct threat" under the ADA, consequences of not making a reasonable accommodation, and other topics. Comes with two manuals. What Every Manager Should Know About ADA, prepared by the Alexander Hamilton Institute, CP&R, 700 Black Horse Pike, Suite 110, Blackwood, NJ 08012, 13 pages. Cost: $5. This booklet covers how to interview, hire, train, and promote people with disabilities. What Managers and Supervisors Need to Know About the ADA (1992), Pimentel, R; Bissonnette, D; & Lotito, M., Chatsworth, CA: Milt Wright and Associates, Inc./Jackson, Lewis, Schnitzler and Krupman, 56 pages. Prepared for the Society for Human Resource Management. Available from Milt Wright and Associates, 9455 De Soto, Chatsworth, CA 91311, 800/626-3939; 818/349-0858; 818/349-5031 (TT). Cost: $18.50. A guide addressing how management can comply with the employment provisions of the ADA, including information on what "essential functions" of jobs entail, reasonable accommodation, undue hardship and direct threat, prohibited discrimination, pre- employment issues, and beliefs and reactions to hiring and working with people with disabilities. TITLE II: PUBLIC SERVICES Subtitle A: State/local government Subtitle B: Public Transportation U. S. Architectural and Transportation Barriers Compliance Board (ATBCB or the Access Board). (See full reference in General section, p. 2.) U. S. Department of Justice (DOJ). (See full reference in General section, p. 2.) U. S. Department of Transportation. DRT-1, 400-7th Street SW, Washington, DC 20590. 202/366-9305 (Voice); 202/755-7687 (TT). The Department of Transportation wrote the rules on making public transportation accessible to people with disabilities. Publications: Final Regulations, the booklet New Horizons for the Air Traveler with a Disability, and the ADA Paratransit Handbook: Implementing the Complementary Paratransit Service Requirements of the ADA (all are free). American Library Association (ALA) ADA Assembly. Lee County Library System, 2050 Lee Street, Fort Myers, FL 33901. 813/338-3150. Contact: Kathleen Mayo, Chair. The ALA/ADA Assembly, a unit within the Association of Specialized and Cooperative Library Agencies (ASCLA), is a focal point for sharing ADA information with all types of libraries. This assembly is working on several projects: collecting and sharing sample library ADA products implementation plans, surveys, policies, brochures describing library access, etc.); compiling lists of ADA resources useful for libraries to provide in their collections; referring librarians to appropriate resources for answering their questions about issues such as technology access, staff training, and barrier removal; updating librarians about ADA and its enforcement; and improving access to the ALA and the associationþs conferences and meetings. National Center for State Courts. 300 Newport Avenue, Williamsburg, VA 23187-8798. 804/253-2000. Documents available from this organization include Publication R-138, Americans with Disabilities Act Compliance Information, which provides ADA coverage and the effective dates, the law itself, Titles I, II, and III and Publication R-139, Americans with Disabilities Act Self-Evaluation Materials, which presents general administrative; employment policies, procedures, and practices; and services. Each section contains general instructions and assessment forms. In addition, this guide contains accessibility reference guides for court facility, site, and common use building elements. Cost: $10 each. National Center on Accessibility (NCA). 5040 State Road 67 North, Martinsville, IN 46151. 800/424-1877 (Voice/TT). NCA, a program of Indiana University, Department of Recreation and Park Administration, is funded in part by the Department of Interior, National Park Service. Conducts research, seminars, and training programs on accessibility, especially as these topics relate to the ADA. NCA focuses primarily on accessibility issues related to parks, recreation, and tourism industries. Publishes Access Today, a free publication with the purpose of updating and informing people in the recreation field of current developments in the area of accessibility; features a technical ssistance column, "Ask Aunt ADA." National League of Cities. 1301 Pennsylvania Avenue NW, Washington, DC 20004. 800/658-8872; 202/626-3120; 202/855-1234 (TT). Publishes The Local Officials Guide and a Building Compliance Guide. To order, call their publications office at 301/725-4299. Police Executive Research Forum (PERF). 2300 M Street NW, Suite 910, Washington, DC 20037. 202/466-7820. Contact: Halley Porter. The PERF has formulated policies and procedures for training police and sheriffsþ departments on police interaction with people with disabilities. Disseminates printed information to police and disability organizations. Formerly a grantee of the DOJ. Publications: Model Policy on the Americans with Disabilities Act (1992), 14 pages. Cost: $2.50. This policy booklet provides guidance to police departments committing themselves and their employees to providing quality services to people with disabilities and complying with the provisions of the ADA. U. S. Forest Service. 201 - 14th and Independence Streets SW, Washington, DC 20090. 202/205-1706. Contact: Joe Mead. Publication: Design Guide for Universal Access to Outdoor Recreation (Available: Fall 1993). Written primarily for outdoor recreation facilitiesþ designers and managers. The guide provides design concepts for integrating accessibility into outdoor recreation settings, ranging from urban/rural, roaded natural, semi-primitive, and primitive sites. Cost: to be determined. Additional Documents and Videos on the ADA and Public Services Communication and the ADA (Effective Communication and Accessibility). American Speech-Language-Hearing Association, 10801 Rockville Pike, Rockville, MD 20852. 800/638-8255; 301/897-5700 (Voice/TT). ASHA produced these free fact sheets as part of a technical assistance grant from the DOJ. They identify and discuss requirements and strategies for complying with Titles II and III as they relate to persons with hearing, speech, and language impairments. Available in alternative formats. Also available is Communication Means Business, an open-captioned 18-minute video that gives examples of communication barriers in the workplace and strategies to ensure effective communication. VHS format. Unpriced. Title II, Americans with Disabilities ActþA Planning Guide for Communities (1993), National Organization on Disability (NOD), 919 - 16th Street NW, Washington, DC 20006, 800/248-ABLE. Cost: single copies are free. Playground Accessibility Checklist (PAC). Play Access, 840 South Rosemary Drive, Bryan, TX 77802. 409/846-6359 (answering machine). Cost: $19.95 (Texas residents add 8.25 percent sales tax). The PAC was developed to assist playground safety and accessibility specialists in creating playgrounds that meet the ADAþs barrier removal requirements. The PAC is designed for use in evaluating accessibility only and is not a safety checklist. TITLE III: Public Accommodations U. S. Architectural and Transportation Barriers Compliance Board (ATBCB or the Access Board). (See full reference in General section, p. 2.) U. S. Department of Justice (DOJ). (See full reference in General section, p. 2.) The ARC. 500 East Border, S-300, Arlington, TX 76010. 800/433-5255; 800/855-1155 (TT); 817/261-6003. Contact: Sharon Davis. The ARC has educational ADA brochures for restaurants, hotels and motels, retail stores, and places of public assembly on how to provide cognitively accessible, integrated services for people with mental retardation. American Association of Museums (AAM). 1225 I Street NW, Washington, DC 2000. 202/289-1818. Technical assistance, information, and referral is provided on the ADA compliance process for other museums and exhibitions. Contact AAMþs Technical Information Service. Publications: The Accessible Museum: Model Programs for Disabled and Older People (1993). Published with support from the National Endowment of the Arts and the Institute of Museum Services. Model programs in nineteen American museums offer insights as to how institutions are dealing successfully with issues of ADA accessibility, making adjustments to policy, programs, and buildings in order to reach out to persons with disabilities and older people. Cost: $35 (Members); $40 (Nonmembers). American Hotel/Motel Association (AHMA). 1201 New York Avenue NW, Suite 600, Washington, DC 20005-3931. 800/752-4567 (Educational Institute of AHMA); 800/252-2462 (Washington, DC office); 202/289-3100; 202/289-3193 (Information Center Hotline). The AHMA Information Center provides information services to AHMA members and nonmembers on ADA-related issues. Nonmembers pay a nominal charge for information services. Technical assistance inquiries are referred to John P. S. Salmen, President, Universal Designers and Consultants, Inc., 1700 Rockville Pike, Suite 110, Rockville, MD 20852, 301/770-7890 (Voice/TT). Publication: Accommodating All Guests (1992), Salmen, J. Funded by a DOJ grant (free while supplies last). Videos: The Hiring Process and Communication and Service Skills. Both videos are available from AHMAþs Educational Institute. VHS format. Cost: $159.95 each, $269.95 (both) (Members); $199.95 each, $339.95 (both) (Nonmembers). Both videos are close captioned. American Institute of Architects (AIA). 1735 New York Avenue NW, Washington, DC 20006. 800/365-2724 (Voice/TT). Publications: The following videotapes were based on PBSþs nationally-broadcast ADA videoteleconfer-ences: Videotape Package I (ADA 106): Two VHS videos containing an introduction to the ADA. Includes reference guide. Cost: $150. Videotape Package II (ADA 107): Two VHS videos examining exterior and interior architectural design issues relating to the ADA, featuring a panel of architecture experts. Includes reference guide. Cost: $150. Videotape Package III (ADA 108): Two VHS videos exploring the implications of the ADA and its integration with code enforcement programs, featuring architects, code officials, and representatives from federal code enforcement progras. Includes reference guide. Cost: $150. Other AIA publications and resources: The ADA Accessibility Kit (ADA 103). A mini-kit of ADA information which contains a copy of the law, Title III regulations and guidelines, a list of ADA compliance dates, highlights for Titles II and III, an information sheet on job accommodations, and ADA educational programs. Cost: $16. ADA: A Resource Guide (ADA 102). This collection of resource information, which contains all the information of the ADA Accessibility Kit, provides a foundation on which to build ADA education. The guide comes in a looseleaf-binder format with sections of the ADA law and employment policies, additional ADA resources and educational opportunities, and a section to organize ADA information from other sources. Also included in this guide are IRS information and forms on tax credits for removal of barriers as well as contact information for key federal agencies that provide ADA information. Cost: $44. ADA Client BrochuresþWhat You Need to Know about the Americans with Disabilities Act (N2000). Available in packages of 25, 50, or 100, this two-color brochure answers some of the most frequently asked questions about the ADA. Topics covered in these brochures include the impact of ADA legislation on the client, architectural renovation and new construction, and deadlines for compliance. Cost: $15 (25); $20 (50); $33 (100). BOMA International ADA Compliance Guidebook (ADA 101). Developed by the Building Owners and Managers Association, International (BOMA), this guidebook assists building owners, managers, and architects comply with Title III regulations. Also available from BOMA (see reference below in this section). Cost: $50. ADA Searchware (ADA 109, 110). ADA on MS-DOS diskette, 3«" and 5¬", includes searching software, cross-indexing, and a self- assessment program. Cost: $179. Note: All resources are discounted for AIA members. American Occupational Therapy Association (AOTA). 1383 Piccard Drive, P. O. Box 1725, Rockville, MD 20849. 800/377-8555 (Voice/TT); 301/948-9626. AOTA, a 46,000-member national professional organization, offers a nationwide network of consultants with training and experience in the implementation of the ADA. To receive a free nationwide listing of qualified consultants, call 800/755-8550. Publishes a brochure: Why Worry about the ADA? Video: Putting the ADA to Work for You (1992), Gwin, C. (Producer), 13-minutes, VHS format. Building Owners and Managers Association International (BOMA). 1201 New York Avenue NW, Suite 300, Washington, DC 20005. 800/426-6292 (Voice/TT); 202/408-2662. BOMA International, founded in 1907, is the oldest and largest trade association exclusively representing the office building industry. BOMA supports the goal of making buildings accessible and has worked with federal agency officias as well as representatives of disability advocacy organizations to shape reasonable rules that will promote accessibility in office buildings. To order publications, contact BOMA at P. O. Box 79330, Baltimore, MD 21279. Credit card orders: 800/426-6292. Publications: ADA Compliance Guidebook: A Checklist for Your Building (1991), 80 pages. Cost: $30 (Members); $50 (Nonmembers). Also available from the AIA (see above in this section). Developed by BOMA in an effort to promote voluntary compliance with the ADA within the commercial property community. This guide contains special application sections regarding restaurants and cafeterias, medical care facilities, business and mercantile entities, libraries, and transient lodging. Opening Doors: A Tenantþs Guide (1991), 15 pages. Cost: sold in packs of 10. 1-5 packs (10-50 booklets): $38 (Members); $50.00 (Nonmembers). A booklet for building owners and managers to give to their tenants. Alerts tenants of their obligations under Titles II and III as an employer and tenant. The Americans with Disabilities Act Title III: Public Accommodations and Commercial Facilities Video (1992), 60 minutes, VHS format. Cost: $38 (Members); $52 (Nonmembers). This video is hosted by Lawrence G. Perry, one of the authors of BOMAþs ADA Compliance Guidebook listed above. He answers questions on the scope, implications, and impact of the ADA. Breaking New Ground. Purdue University, 1146 Agricultural Engineering Building, West Lafayette, IN 47907. 317/494-5088; 317/494-6794 (Media Distribution). Videos: The ADA and You: Compliance Guidelines for CES [County Extension Services] Offices and 4-H Fairgrounds, by Barry Delks and Dean Brusnighan, 8 1/2 minutes. A videotape overview of the Americans with Disabilities Act; includes the typical assessment of an extension office and 4-H Fairgrounds; low-cost practical solutions provided. Cost: $15. Improving Your Business with the ADA (also in print). Offers sample letters and sample press releases to comply with the ADA (available Fall 1993). How Accessible Is Your County Extension Office? Breaking New Ground, Vol. 10, No. 3, Fall 1992. Provides a two-page ADA checklist for County Extension Services. ADA Building Access Checklist. Council of Better Business Bureausþ Foundation. 4200 Wilson Boulevard, Suite 800, Arlington, VA 22203. 703/276-0100. Contact: Barbara Bode. Works through the 177 BBB offices across the United States to educate small- and medium-sized businesses about compliance with Title III. They also clarify points of confusion, design replicable seminars, and provide instruction for dispute resolution managers. The Council also works in cooperation with the Disability Rights Education and Defense Fund, Inc. and Barrier Free Environments, Inc. to provide specialized resources and training. Six accessibility guides are available, each for a specific industry: retail stores, auto sales and service businesses, restaurants and bars, health and outpatient facilities, grocery stores,and fun and fitness centers. They are known as the Access Equals OpportunityþYour Guide to the ADA series, and may be ordered by sending $1 and an addressed, stamped envelope for each (specify industry), or $5 for all six guides. Accessible formats are available upon request. Disability Rights Education and Defense Fund, Inc. (DREDF). 2212 Sixth Street, Berkeley, CA 94710. 800/466-4232 (Voice/TT); 510/644-2555; 510/644-2626 (TT). (See full reference for DREDF in the General section, p. 3.) Video: Open for Business (1993), Ward & Associates and DREDF (Producers). Available in 15- and 30- minute versions, closed captioned, and audio description formats are available. VHS format. Cost: $345 per package, which includes both the 15-and 30-minute versions (close captioned) and 15- and 30-minute audio description versions. The film was made possible with partial support from the DOJ and the National Endowment for the Arts. Shows two communities working together in one small town to learn what the law requires and how to achieve compliance with the requirements for existing facilities and service practices of Title III. Video comes with six brochures developed by the Council of Better Business Bureaus Foundation and DREDF, with a grant from DOJ. The brochures outline the requirements of Title III and answer specific questions regarding compliance for the following facilities: retail stores; restaurants; grocery stores; recreational facilities; outpatient medical facilities; and automotive sales, repair, rental, and service stations. Food Marketing Institute. 800 Connecticut Avenue NW, Suite 500, Washington, DC 20006. 202/452-8444. Contact: Ty Kelly. Produces and disseminates written materials, including the free booklet 43 Million Customers: An Introduction to ADA Title III: Access Standards for the Food Marketing Industry. Also available is Americans with Disabilities Act Starter Kit for Supermarkets, a package of materials designed to help supermarket management comply with the public accommodations provisions of the ADA. Cost: $20, plus $2 for shipping and handling. Milt Wright and Associates, Inc. 9455 De Soto, Chatsworth, CA 91311. 800/626-3939; 818/349-0858; 818/349-5031 (TT). This private company offers guides, books, videos, and training guides and programs on disability-related topics. For additional listings of their publicatons, trainersþ manuals, and videos, see their reference in the Employment section of this guide. Milt Wright and Associates also offers for public services, INTERACTIONS: Customer Service for Persons with Disabilities. Trainerþs Manual. Bissonnette, D. & Pimentel, R. Developed as an in-house training program for customer service staff to improve their skills and increase their confidence with customers who have disabilities; answers questions about what the ADA means to customer service staff and the services being provided; and provides customer service staff training on feeling comfortable and confident in delivering quality service to customers who have a physical or developmental disability. Introductory price: $695 (includes the right to duplicate all handout materials; Special discount price for one or more additional manuals: $295. Also available: INTERACTIONS: Customer Service Staff Training and INTERACTIONS: Training of Trainers. National Association of Rehabilitation Facilities (NARF). P.O. Box 17675, Washington, DC 20041. 703/648-9300; 800/368-3515. NARF serves rehabilitation facilities, professionals, and providers. Membership is made of institutions that offer rehabilitation services. The purpose of the association is to strengthen rehabilitation services to persons with disabilities by representing the interests of provider services to the federal government and by providing field services and technical assistance to members. Publications: The Americans with Disabilities Act: Accessibility Package (1992), 150 pages. A guide for any business or "public accommodation," this package uses reproducible checklists to determine building and premise accessibility. Cost: $45 (Members); $65 (Nonmembers). NARF also offers a "Rehabilitation Kit," a plexiglass rack filled with a starter supply of 300 Scriptographicþ Booklets on several disability-related topics, such as stroke, medicare and medicaid, head injuries, sensitivity to people with disabilities, and the ADA. Booklets can be ordered in any assortment of 50 packets. Cost: $150. The Americans with Disabilities Act: An Opportunity for All: A Manual to Assist in the Implementation of the Act with a Special Emphasis for Rehabilitation Facilities (1990), 219 pages. No longer available through NARF. NARIC Accession Number: R05822. (NARIC maintains this book in the NARIC library, but copyright laws prevent duplication of this document). Manual designed to help rehabilitation facilities and businesses understand and comply with the ADA and to provide information and suggestions to guide implementation of the Act. Besides an overview of the titles of the law, this manual offers an ADA self-assessment checklist for businesses and facilities, facilities assisting business with compliance (sample brochure), community leadership activities for facilities (e.g., sponsoring an ADA breakfast, accessibility tours, coalition building), ADA briefing materials (overheads), and an alternate resource list. National Federation of the Blind (NFB). 1800 Johnson Stree, Baltimore, MD 21230. 410/659-9314. NFB is a membership organization with 51 state and 400 local chapters. NFB keeps up with federal and state legislation affecting persons who are blind and acts as a legislative resource for its chapters and represents the needs of persons who are blind through advocacy and representation in discrimination cases. In 1992, NIDRR funded a one-year program entitled, Information Access Training for Blind Community Leaders Project. This projectþs purpose was to facilitate more rapid and efficient implementation of the ADAþs information access requirements by training approximately 60 persons who are blind to become community resource leaders who will help ADA-covered entities meet the needs of persons who are blind. National Rehabilitation Association (NRA). 633 South Washington Street, Alexandria, VA 22314. 703/836-0850. (See full reference, p. 13.) Publication: Guide for Accessibility (1992). Cost: $55 (Members); $75 (Nonmembers); $50 (for ACCESS U. S. Training graduates); $30 (Members who are also ACCESS graduates). Previously available only to participants in the "ACCESS U. S. Training" Seminars. The guide outlines how to "survey" meeting sites, lodging and dining facilities, and other public accommodations for ADA compliance. National Rehabilitation Hospital (NRH) ADA Health Care Facility Access Project. 102 Irving Street NW, Washington, DC 20010. 202/877-1974; 202/877-1975; 202/726-3996 (TT). This project is sponsored by both NRH and DOJ. Publication: The Americans with Disabilities Act (ADA)þInformation for Persons with DisabilitiesþAccess to Public and Private Health Care Sources. Brochure is available in alternate formats for persons with visual impairments. National Restaurant Association. 1200 17th Street NW, Washington, DC 20036. 202/331-5900. Funded by DOJ to produce informational materials and provide food service operators with guides to ADA compliance. Publications: The Americans with Disabilities Act: Answers for Food Service Operators. Cost: $8.50. A Warm Welcome (Video). Cost: $12.50. Model Position Descriptions for the Food Service Industry. Cost: $16.45. Small Business Legislative Council (SBLC). 1156 - 15th Street NW, Suite 510, Washington, DC 20005. 202/369-8500. Publication: Compliance Guide to the Americans with Disabilities Act (1992), 40 pages. Cost: $14.25 plus $1.75 shipping. This document covers responsibilities that businesses have under the ADA, concentrating on employment and public accommodation. Self-Help for Hard of Hearing People, Inc. (SHHH). (See full reference, p. 23.) Publication: Hospitality for Guests with Hearing Loss: A Guide for Hotel/Motel Compliance with the Americans with Disabilities Act (1992), 43 pages. Cost: $50 plus $5 shipping and handling. This document contains information about how the ADA relates to availability of the following in hotels and motels: alerting devices, accessible phones, closed- caption television, written instructions for lodging services, signage, and assistive devices in meeting rooms. Additional Documents and Videos on the ADA and Public Accommodation Access for All. McGee, R. Medical Meetings, January/February 1992, Vol. 9, No. 1. pp. 18-24. Maynard, MA: Laux Publishing, Inc. Available from The Laux Company, Inc., 63 Great Road, Maynard, MA 01754. 508/897-5552. Contact: Michael Shavelson, managing editor. Cost: Free. A magazine article with ADA information useful to conference and meeting planners. Discusses the ADA in the context of site selection criteria and meeting the needs of attendees with disabilities. Includes a checklist of general access concerns to take along when inspecting a proposed meeting site. Accommodation and Accessibility: Implementing the ADA on a Local Level (1992), American Foundation for the Blind (AFB), New York, NY. Available from the AFB, 15 West 16th Street, New York, NY 10011, 212/620-2000, 20 pages. Contents include the history of the ADA enactment, an ADA hospital scenario, responses rom rehabilitation teachers, a nurse administrator, a rehabilitation counselor, a doctor, an attorney, a technology specialist, and consumers. The booklet also contains a section on orientation and mobility and transportation. ADA Facilities Compliance Training: Basic and Advanced for Public Entities. Offered by Evan Terry Associates, P.C., 2129 Montgomery Highway, Birmingham, AL 35209, 205/871-9818 (Voice/TT) and Barrier Free Environments, Inc., (BFE), of Raleigh, NC. This training is provided in three one-day seminars on the ADA for facilities managers, architects, engineers, ADA consultants, EEO/AA officers, real estate lawyers, building code officials, etc. Cost: Day 1 (Basic Facilities Requirements Seminar)þ$325; Day 2 (Advanced Facilities Training)þ$285; Day 3 (State and Local Government Facilities and Programs)þ$225. A $35 reduction is offered for all three days. Americans with Disabilities Act: A Sourcebook for Business, (Baltimore/Washington Edition) (1993), RehabTech Associates, Inc., 3640 Dry Creek Court, Ellicott City, MD 21043, 410/750-0353. Cost: $34.95, plus $3 shipping (Maryland residents, add 5% sales tax). The Sourcebook, somewhat like a phonebook directory, contains names, addresses, and phone numbers of companies and individuals who will help get the job done in complying with the ADA. The guide tells the reader where to find telephone relay services, firms that will braille materials, adaptive devices to assist the employee with a disability perform his job better, remodelers who know the ADA regulations, consultants who can assist in what modifications need to be made, interpreters for the deaf, etc. The Impact of the Americans with Disabilities Act on Historic Structures (Undated), Information Series #55. Washington, DC: National Trust for Historic Preservation, 16 pages. Available from Information Series, NTHP, 1785 Massachusetts Avenue NW, Washington, DC 20036. 202/673-4296. Cost: $5. A booklet that discusses the impact of the ADA on historic sites and reviews how a number of organizations have taken innovative approaches to preserving the past while making it accessible. People with Disabilities Explain It All fr You. Your Guide to the Public Accommodations Requirements of the Americans with Disabilities Act (1992), Johnson, M. (Ed.), Advocado Press, 158 pages. ISBN: 0-9627064-2-6. Available from Advocado Press, Box 145, Louisville, KY 40201, 502/459-5343. Cost: $15.95. Offers step-by-step information on how to make inexpensive changes to comply with the ADA. Chapters include: what discrimination looks like; what the law says; how to stop discriminating; how to make it [ADA] work with universal design; removing structural barriers; auxiliary aids and services; remove barriers and increase profits; meeting the disability community; and planning, prioritizing, and avoiding lawsuits. The guide includes three appendices: general information, sources for advice, and products and materials. The Workplace Workbook 2.0: An Illustrated Guide to Workplace Accommodation and Technology (1992), Mueller, J., HRD Press, Amherst, MA, 148 pages. Cost: $49.95, plus shipping. Available through RehabTech Associates, Inc., 3640 Dry Creek Court, Ellicott City, MD 21043, 410/750-0353. An illustrated how-to worksite modification guide to assist employers and people with disabilities make worksite modifications to enable maximum convenience for everyone. Looseleaf format with large print. On Computer Disk ADAAG ExPRESS: ADA Compliance Survey and Implementation Plan. KOKOMO Software. 52 Exchange Place, Salt Lake City, UT 84111-2713. 801/531-1122. A computer program that runs on IBM and compatible computers. The survey is designed so laptop computer users can input compliance survey information onsite; generates ADAAG compliance report at completion of input. Includes explanations of the ADAAG code, graphic illustrations. Cost: $399. ADAGUIDE, Volume I. Dillon, M. The WriteTechnique, Inc. 5715 Thunder Hill Road, Columbia, MD 21045. 410/997-5452. A computer program designed to run on IBM and compatible computers, with a hypertext version of Title III that is indexed and cross-referenced. Includes dictionary of legal terms and a hardcopy manual of alteration drawings. 1992. (Volume II will cover Title I.) Cost: First edition is shareware. The cost of the second edition has not been set. Olsonþs Library Clip Art, Volume II. Chris Olson & Associates. 857 Twin Harbor Drive, Suite 001, Arnold, MD 21012-1027; 410/647-6708. Volume II includes 56 graphics for use in publications and in meeting ADA signage requirements. The three categories of entries include people, symbols, and adaptive equipment. Volume II is available in three forms, book, Macintosh diskette, and PC diskette; images are stored in EPS (Encapsulated Postscript) format. Cost: book $23.75 plus shipping; Macintosh or PC diskette, $35 plus shipping. TITLE IV: Telecommunications U. S. Federal Communications Commission (FCC). Office of Public Affairs, 1919 M Street NW, Washington, DC 20554. 202/632-7260; 202/632-6999 (TT). The FCC wrote the regulations for and enforces Title IV, telecommunications, which mandates telephone relay services (TRS) to persons using telecommunications devices for the deaf (TDDs) or similar devices. Callers can request a copy of the Final Rules and the TRS Informational Handbook. National Center for Law and Deaness (NCLD). (See full reference in General section, p. 3.) Publications: Legal Rights: The Guide for Deaf and Hard of Hearing People, which has a chapter devoted to ADA. Available from Gallaudet University Press, 800 Florida Avenue NE, Washington, DC 20002, 800/451-1073 (Voice/TT). Cost: $19.95 plus $2.50 for shipping. National Information Center on Deafness (NICD). Gallaudet University, 800 Florida Avenue NE, Washington, DC 20002. 202/651-5051; 202/651-5052 (TT). NICD is a centralized source of accurate, up-to-date, objective information on topics dealing with deafness and hearing loss. NICD responds to questions from the general public and persons with hearing impairments, their families, friends, and professionals. This organization collects, develops, and disseminates information on all aspects of hearing loss and programs and services offered to people who are deaf or hard of hearing across the United States. Publications: The Americans with Disabilities Act (ADA): Selected Resources for Deaf and Hard of Hearing People. This document presents national and federal resources, those at Gallaudet University, and the 10 Regional Disability and Business Technical Assistance (DBTACs) for technical assistance resources. Cost: $1.00. Self-Help for Hard of Hearing People (SHHH). 7800 Wisconsin Avenue, Bethesda, MD 20814. 301/657-2248; 301/657-2249 (TT). SHHH is an international educational organization of persons with hearing loss and others concerned with this disability. Publications: Hears to the ADA (Video), 23 minutes, open captioned, VHS format. Cost: $35 (Members), $40 (Nonmembers). A guide to consumers with hearing loss to understand their rights to communication access in regards to the ADA. SHHH Journal, a bi-monthly publication, features discussions and updates on ADA in the journalþs running column, "Make Hearing Loss an Issue of National Concern." Reprints from the journal articles include, among others, "Access to the Arts: A Right not a Privilege," "ADA Communication Access Requirements in Theaters and Museums," and "Communication Access in Medical FacilitiesþAn Urgent ADA Initiative." Telecommunications for the Deaf, Inc. (TDI). 8719 Colesville Road, Suite 300, Silver Spring, MD 20910. 301/589-3786 (Voice/TT); 301/589-3006 (TT). TDI assists members, people with deafness, hearing impairments, or the general public, with their needs of telecommunications by providing public information about telecommunications and deafness and hearing impairment, assuring equal access to telecommunications technologies and services, supporting legislation affecting TT users, and monitoring telecommunications issues and concerns across the country. Publications: GA-SK Newsletter, produced quarterly for members, and keeps TDI members updated on all federal legislation, including the ADA, affecting telecommunications for persons with hearing impairments. TDI also publishes a national TT phone directory, which lists TT phone numbers for businesses, federal agencies, organizations, and individuals listed with TDI. The 1994 Directory for Text Telephone Users (available Fall 1993). Cost: $15 (Individuals); $30 (Nonprofits and small businesses); $50 (Profit organizations). TDI also offers #911 TT training on complying with the ADA for places of public accommodation and public services. Additional Documents on the ADA and Telecommunications Extending Telecommunications Service to Americans with Disabilities: A Report on Telecommunications Services Mandated Under the Americans with Disabilities Act of 1990 (1991), Brotman, S. Washington, DC: Annenberg Washington Program and the National Organization on Disability, 53 pages. Available from The Annenberg Washington Program, Willard Office Building, 1455 Pennsylvania Avenue NW, Suite 200, Washington, DC 20004. 202/393-7100, or 202/393-4121 (TT). Cost: Single copies are free. Proceedings based on a conference on February 27, 1991 co- sponsored by the Annenberg Washington Program and the National Organization on Disability (NOD). Discusses the requirements of the ADA, how the ADA will promote universal telephone service, the role of the DOJ and the FCC, and technological developments that will make telecommunications relay services more effective. Selected Bibliography This bibliography contains citations from the NARIC library and from the UnCover database produced by CARL Systems, Inc. The documents should be available through the Inter-Library Loan program; ask a local librarian for details. The documents with NARIC accession numbers are in our library and, for the most part, can be copied. However, copyright law prevents us from photocopying some of our other holdings, particularly commercially-published books (books have the publisher and city in the citation). The NARIC library, in Silver Spring, MD, is open to anyone wishing to view our documents. Aalberts, R. J., & Clauretie, T. M. (1992). Commercial Real Estate and the Americans with Disabilities Act: Implications for Appraisers. The Appraisal Journal, 60(3), 347. Aalberts, R. J. (1991). Barrier Removal in Existing Buildings under the Americans with Disabilities Act. Real Estate Finance, 8(3), 51. Aalberts, R. J., & Hardigree, D. W. (1992). Risk Management and Insurance Implications Associated with the Americans with Disabilities Act: Accesibility to Places of Public Accomodation. Journal of Insurance Issues, 15(2), 1. Adams, J. E. (1991). Judicial and Regulatory Interpretation of the Employment Rights of Persons with Disabilities. Journal of Applied Rehabilitation Counseling, 22(3), 28-46. NARIC Accession Number: XJ21622. Alper, J. S., & Natowicz, M. R. (1993). Genetic Discrimination and the Public Entities and Public Accommodations Titles of the Americans with Disabilities Act. American Journal of Human Genetics, 53(1), 26. American Society for Training and Development. (1992). The Americans wth Disabilities Act: Impact on Training. Info-Line, Issue 9203. Andelman, B. (1993). Q&A on the ADA. Association Meetings, 5(1), 22. Andelman, B. (1993). ADA Q&A: Time for a Reality Check. Medical Meetings, 20(2), 42. Anfield, R. N. (1992). Americans with Disabilities Act of 1990: A Primer of Title Provisions for Occupational Health Care Professionals. Journal of Occupational Medicine, 34(5), 503. Arnold, D. (1991). Preparing for the Americans with Disabilities Act. Executive Housekeeping Today, 12(8), 9. Arnold, D. W., & Thiemann, A. J. (1992). To Test or Not Test: The Status of Psychological Testing Under the Americans with Disabilities Act (ADA). Journal of Business and Psychology, 6(4), 503. Atlas, R. (1992). Will ADA Handicap Security? How Will the Americans with Disabilities Act (ADA) Affect Security? Security Management, 36(3), 37. Barlow, W. E. (1991). Accommodate the Disabled. Personnel Journal, 70(11), 119. Barlow, W. E., & Hane, E. Z. (1992). A Practical Guide to the Americans with Disabilities Act. Personnel Journal, 71(6), 53. Barnard, T. H. (1992). Disabling America: Costing Out the Americans with Disabilities Act. Cornell Journal of Law and Public Policy, 2(1), 41. Barrett, M. J. (1992). Making Accessibility Accessible: Tax Incentives for Complying with the ADA. The Practical Tax Lawyer, 7(1), 29. Batavia, A., Dejong, G., Eckenhoff, E. A., & Materson, R. S. (1990). After the Americans with Disabilities Act: The Role of the Rehabilitation Community. Archives of Physical Medicine and Rehabilitation, 71(12), 1014-1015. NARIC Accession Number: XJ18518. Bebout, J. M. (1990). The Americans with Disabilities Act. American Dream Achieved for the Hearing Impaired? Hearing Journal, 43(6), 11-19. NARIC Accession Number: XJ17684. Bedini, L. A., Bialeschki, M. D., & Henderson, K. A. (1992). The Americans with Disabilities Act: Implications for Camp Programming. The Camping Magazine, 64(4), 53. Beedon, L. (1992). Autonomy as a Policy Goal for Disability and Aging. Generations, 16(1), 79-81. NARIC Accession Number: XJ22453. Benshoff, J. J., & Souheaver, H. G. (1991). Private Sector Rehabilitation and the Americans with Disabilities Act. Journal of Applied Rehabilitation Counseling, 22(4), 27-31. NARIC Accession Number: XJ21845. Beziat, C. (1990). Educating Americaþs Last Minority: Adult Educationþs Role in the Americans With Disabilities Act. Adult Learning, 2(2), 21. Blanck, P. D. (1991). The Emerging Work Force: Empirical Study of the Americans with Disabilities Act. Journal of Corporation Law, 16(4), 693-803. NARIC Accession Number: XJ23089. Bogumil, W. A., & Gupta, U. G. (1993). Information Systems and the Americans with Disabilities Act. Information Systems Management, 10(3), 74. Borwman, O. J., & Marzouk, D. K. (1992). Implementing the Americans with Disabilities Act of 1990 in Higher Education. American Journal of Occupational Therapy, 46(6), 521-533. NARIC Accession Number: XJ23035. Bowman, J. O., & Marzouk, D. K. (1992). Implementing the Americans with Disabilities Act of 1990 in Higher Education. The American Journal of Occupational Therapy, 46(6), 534. Bresler, S. J., & Sommer, R. D. (1992). Take Care in Administering Tests Under ADA. HRMagazine: On Human Resource Management, 37(4), 49. Brinckerhoff, P. C. (199). Legal Counsel: Nonprofits & the Americans with Disabilities Act. Nonprofit World, 11(2), 16. Brislin, J. A. (1992). The Effects of the Americans with Disabilities Act Upon Medical Insurance and Employee Benefits. Employee Benefits Journal, 17(1), 9. Bureau of National Affairs, Inc. (1990). The Americans with Disabilities Act: A Practical and Legal Guide to Impace, Enforcement, and Compliance. Washington, DC: Author. Burgdorf Jr., R. L. (1991). The Americans with Disabilities Act: Analysis and Implications of a Second-Generation Civil Rights Statute. Harvard Civil Rights-Civil Liberties Law Review, 26(2), 413. Burkhauser, R. V. (1992). Beyond Stereotypes: Public Policy and the Doubly Disabled. The American Enterprise, 3(5), 60. Burns, S. D. (1992). 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School Business Affairs, 58(10), 44. Coleman, T., & Lister, B. (1992). Compliance Realities: ADA and Beyond. Public Management, 74(11), 2. Corcoran, V. (1991). Civil Rights Legislation Related to Employment. Federal Bar News & Journal, 38(5), 279. Crist, P. A., & Stoffel, V. C. (1992). The Americans with Disabilities Act of 1990 and Employees with Mental Impairments: Personal Efficacy and the Environment. The American Journal of Occupational Therapy, 46(5), 434. Cross, E. W. (1993). Implementing the Americans with Disabilities Act. Journal of the American Dietetic Association, 93(3), 273. Crouch, A. (1992). Enabling the Disabled: States Scramble to Comply with the Americans with Disabilities Act. State Government News, 35(9), 10. Cullen, J. P., & Pappanikou, A. J. (1992). Postsecondary Transition to Employment and the Americans with Disabilities Act: An Annotated Bibliography. Journal of Postsecondary Education and Disability, 10(1), 24-28. NARIC Accession Number: XJ23011. Dardick, G. (1992). Confessions of an Access Junkie: A Brief Analysis of the Americans with Disabilities Act. Whole Earth Review, (76), 102. Dart, J. (1993). Working Towards an Empowered America for All. Industrial Engineering, 25(3), 62. Day, R. (1992). Do You Comply with the ADA? You Canþt Ignore the Americans with Disabilities Act, So Read Up on the Basics of Compliance. Real Estate Today, 25(6), 34. Dean, J. W., Farabaugh, E. F., & Hanson, J. L. (1993). Complying with the Americans with Disabilities Act. The Bankers Magazine, 176(3), 33. DeJong, G., & Batavia, A. I. (1990). The Americans with Disabilities Act and the Current State of U.S. Disability Policy. Journal of Disability Policy Studies, 1(1), 65-75. NARIC Accession Number: XJ20262. Demaske, C. (1993). Comply or Be Fined: ADA Law Calls for Enforcement. Night Club & Bar Magazine, 9(5), 36. Dempsey, P. S. (1991). The Civil Rights of the Handicapped in Transportation: The Americans with Disabilities Act and Related Legislation. 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Is Your Clientþs Property Accessible to the Disabled? The Practical Lawyer, 38(5), 15. Worthington, B. (1993). A Look at How the Americans with Disabilities Act Will Affect Pilot Hiring Procedures. Air Line Pilot, 62(4), 30. Wyatt, C. (1993). Getting Ahead in Implementing ADA. Bank Management, 69(3), 50. Zall, M. (1993). Your Business and the Americans with Disabilities Act. Dance Teacher Now, 15(3), 54. Zappile, R. A., & Jankowski, D. (1993). The Philadelphia Police Departmentþs Response to the Americans with Disabilities Act. Police Chief, 60(3), 51. ---------------------------------- ABOUT THIS DOCUMENT This document is available in several forms: as an electronic text file (this document), on disk, on cassette, in braille, and in printed form (both in large print and formatted with a desktop publishing program). This guide is part of a series of publications produced by NARIC and ABLEDATA. Those interested in distributing this document in printed form are encouraged to contact NARIC at the address at the top of the file, and we will arrange to send you a free copy in any of the formats mentioned above. The National Rehabilitation Information Center and ABLEDATA invite your comments and recommendations on this resource guide; corrections, information about publications and resource information that is not included here, and other suggestions are welcome. Please address your remarks to Dan Wendling at one of the addresses/phone numbers at the top of this file. Date of print document release: August, 1993 Date of electronic document release: August, 1993 File size is approximately 137,896 bytes. This document will be updated periodically.